Privacy
1. Introduction
We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).
2. Information We Collect
We may collect:
- Personal details (name, email address, phone number)
- Account or subscription data
- Communication data (messages, enquiries)
- Usage data (IP address, browser, pages visited)
- Transaction data (if purchases are made)
3. How We Collect Information
Information is collected when you:
- Subscribe to newsletters
- Submit forms or contact us
- Register or make a purchase
- Browse the website
4. Purpose of Processing
We process personal information to:
- Provide and manage the website
- Deliver newsletters and content
- Process transactions
- Respond to enquiries
- Improve user experience
- Comply with legal obligations
5. Lawful Basis for Processing
We process your information based on:
- Your consent
- Performance of a contract
- Legitimate business interests
- Legal obligations
6. Sharing of Information
We may share information with:
- Service providers (hosting, email platforms, payment processors)
- Analytics providers
- Legal or regulatory authorities when required
We do not sell personal information.
7. Data Security
We implement appropriate technical and organisational measures to protect your information from:
- Unauthorized access
- Loss or misuse
8. Data Retention
We retain personal information only as long as necessary for:
- The purposes outlined above
- Legal or regulatory requirements
9. Your Rights (POPIA)
You have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your data
- Object to processing
- Withdraw consent
Requests can be sent to: [Insert Email]
10. Complaints
If you believe your data is being misused, you may lodge a complaint with the Information Regulator (South Africa).
11. Cross-Border Transfers
Your information may be stored or processed outside South Africa. We ensure appropriate safeguards are in place.
12. Updates to This Policy
We may update this Privacy Policy from time to time.